I used to run a 4-star hotel. I couldn't manage my own Monday.
This week I had a conversation with about productivity.
You should definitely connect with him - very smart guy!
And somewhere in that conversation I realised something that should have been obvious.
As a General Manager I never started a day without a SOP. A checklist. A structure that meant the team knew exactly what needed to happen, when, and why.
The kitchen had one. Housekeeping had one. Front office had one.
I had 25 years of building systems that made sure nothing fell through the gaps and nobody had to guess what great looked like.
Then I started my own thing.
And because it was just me — I didn't build any of that.
No SOP. No checklist. No structure.
Just me, opening my laptop, aimlessly posting and commenting and wondering why the days felt long but the progress felt small.
The very thing I had spent a career teaching others — I had quietly stopped doing for myself. Doh!!!
So I built one.
A proper daily operating procedure. Timestamped. Intentional. A structure that means every morning I know exactly what the day needs from me — and every evening I know whether I showed up for it.
The difference has been immediate.
Not because the checklist is magic. Because the clarity is.
If you run a community, a team, or anything that depends on you showing up consistently — ask yourself honestly:
Do you have a system? Or are you just showing up and hoping the day organises itself?
Because it won't. And you already know that.♥️
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14 comments
Sandra Pilarczyk
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I used to run a 4-star hotel. I couldn't manage my own Monday.
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