Retail doesn’t burn people out. Poor leadership does.
Retail is busy.
Retail is demanding.
Retail is repetitive.
That part is not new.
What breaks people is:
• No support on the floor
• Roster changes with no notice
• Managers who hide out the back
• Targets with no tools to hit them
• Being told to “just deal with it”
Good retail teams do not quit customers.
They quit bad systems and worse leadership.
When staff feel backed, retail is manageable.
When they feel disposable, retail becomes unbearable.
If your store has high turnover, look up the ladder.
The problem is rarely the team.
What are your experiences?? Good and Bad.
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Matty Mac
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Retail doesn’t burn people out. Poor leadership does.
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