We just consolidated L1 and worked through the first half of L2: strategic direction, then leadership theory, motivation, mentoring, sources of expertise, and teams. Five of L2's ten areas are behind you. Find the full post along with the handouts, AI Prompts and more on the Replay Post here. Here is what you leave with. What we covered: - Facilitate, not set. The strategic direction originates with the company, and the department's mission, vision, and values are subordinate to the organization's. A department that drifts from the company's direction is being managed poorly, however clean its operation runs. - Mission is present purpose. Vision is future state. The exam sets them against each other as distractors, here and again in Business Management. Values govern how the department behaves; goals say what gets done and by when. - The Guide's purpose language for a flight department: air transportation that is safe, convenient, and efficient, in service of the company's mission. Learn the three adjectives as a set. - Goal setting from end to end: the components of a goal, building department goals from the company's, and evaluating performance against them afterward. - Leadership theories by name: the Blake-Mouton grid and its recommended Team Management cell at 9,9, Collins' five levels with Level 5 as humility plus professional will, Theory X, Y, and Z, and situational leadership. - The Five Practices trap: enlisting others in a common vision is Inspire a Shared Vision, the second practice, never Enable Others to Act. - Three motivation families: content, process, and reinforcement. Maslow is content every time, and his five levels run physiological, safety, belonging, esteem, self-actualization. Expectancy multiplies, so a zero anywhere zeros the motivation. - Mentoring: a mentor is a peer who provides support, not necessarily a supervisor, and participation in a mentoring program is voluntary. - Sources of expertise: three tiers of where knowledge lives, and the four situations that send you to them: a regulatory change, a technical challenge, a safety concern, and a strategic decision. Seeking expertise is a leadership strength. - Tuckman's stages in order: forming, storming, norming, performing, adjourning. Storming is a normal phase of a healthy team.