30d • General discussion
Free Resource Drop — Situational Awareness Workbook
I've just finished putting together something I wish I'd had when I first started working in frontline services. It's a practical workbook called: Situational Awareness During Challenging Behaviour And it's completely free for members of this community. Here's what's inside: ✅ What situational awareness actually means in high-pressure moments ✅ The early warning signs most people miss ✅ What staff do (without realising) that makes situations worse ✅ A small-step de-escalation sequence you can use right now ✅ A personal triggers check — because your state matters too ✅ An after-action review template to learn from every difficult interaction ✅ A personal action plan you can fill in and keep It's built on one core principle from the MINDSPACE framework: Behaviour is communication. Before you manage the behaviour, understand the risk. Whether you work in care, housing, homelessness, education, or any role where you face challenging behaviour — this workbook is for you. 👇 Drop a comment below — Martin
#deescalation#frontlineworkers#situationalawareness
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Free Resource Drop — Situational Awareness Workbook
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