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Starter Pack - Downloads Here:
Most business owners, office managers, and practice administrators don’t think about IT until something breaks. That’s the worst time to figure it out. These downloads are the cheat codes. They show you exactly what to do when “that” scenario happens, whether it’s downtime, security, or the random tech chaos that halts your business. Use them to make decisions faster, avoid costly mistakes, and know you’re covered when the unexpected hits. No theory. Just plug-and-play resources you can actually use. (.docx files so you can edit as needed)
Cyber-Security Tip of the Week
⚠️ Be Careful with Microsoft Phone Link — It’s Becoming a Major Attack Vector I want to call attention to something that’s flying under the radar for a lot of users and businesses: the Microsoft Phone Link app (formerly Your Phone). It’s a great productivity tool when used properly, as it lets you view messages, notifications, and photos from your Android phone (and even available now on iOS) Windows PC. But it’s also become a growing security concern. Here’s the problem: bad actors are now using this same convenience to their advantage. They’re tricking users (often through remote support scams or fake IT calls) into connecting a virtual or attacker-controlled phone to the victim’s computer using Phone Link. Once connected, the attacker can: - Receive MFA (multi-factor authentication) codes meant for the real user. - Access texts or notifications that contain password resets or verification codes. - Leverage access to other apps (like Outlook, Teams, or banking) that rely on SMS or app-based authentication. Because Phone Link operates within the user’s own Microsoft account, these attacks can slip right past normal endpoint protection tools. It looks like a legitimate connection. What to Watch For: - Never approve a Phone Link pairing unless you initiated it. - If someone “helping you” (even claiming to be from Microsoft or your IT provider) asks you to scan a QR code in the Phone Link app — stop immediately. - Check Settings → Bluetooth & Devices → Mobile Devices in Windows to see if an unfamiliar phone is connected. Remove anything you don’t recognize. - Use app-based MFA (like Microsoft Authenticator or Duo) instead of text-message codes whenever possible. - If you suspect compromise, disconnect the phone, reset your Microsoft account password, and contact your IT team. Technology designed for convenience often becomes a backdoor for exploitation when awareness doesn’t keep up. Microsoft Phone Link isn’t inherently bad, it’s just being misused by increasingly clever attackers.
Why I’m Loving Ninite (and you should too)
If you’ve ever set up a new PC, rebuilt a machine for a client, or just gone through the slog of “install this → next → agree → install that → reboot → repeat”, then you’ll appreciate this: Ninite takes that pain away. What Ninite is: Ninite is a web-based service for Windows where you pick from a list of popular software, download a single custom installer, and let it run. It installs (or updates) all chosen applications automatically, in the background. TechBloat+3How-To Geek+3PC Tips+3 Why it’s awesome compared to manually downloading each app: - Time saver: Rather than visiting dozens of sites, clicking through multiple installers, dealing with extra toolbars or adware, you just pick your apps once and let Ninite handle the rest. Tech Reda+1 - Clean installs: It avoids bundling unwanted third-party toolbars or junk. It “says no” to toolbars and extra junk. Ninite+1 - Always grabs latest versions: When you run the same installer again, it updates apps that are out of date and skips the ones already current. How-To Geek+1 - Ideal for IT pros / MSPs: For someone like you (with an MSP business), when you’re provisioning many machines, this becomes a big productivity boost. Automating installs = less manual effort, fewer mistakes. Tech Reda+1 - Trusted source: It downloads directly from official sites and verifies digital signatures/hashes before running. As you set up new client machines, or refresh workstations after OS reinstall, create a “base image + Ninite installer” routine. One click, boom: your standard set of browsers, productivity tools, utilities are installed cleanly. Fewer clicks, fewer support tickets for “why is this toolbar showing up”.
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Why I’m Loving Ninite (and you should too)
Weekly IT News & Insights
This category is our Weekly IT News & Insights thread. The goal is simple: every week, we share the IT news, updates, or trends we’re seeing and discuss what it actually means for small businesses. Here’s how to use it: 1️⃣ Post the IT stories, changes, or rumors you’ve heard (security alerts, Microsoft updates, vendor changes, compliance news, etc.). 2️⃣ Share your thoughts or questions. Don’t worry if you’re not sure, that’s the point. 3️⃣ Jump into the conversation! Add your perspective, lessons learned, or how you’d handle it. This is where we sharpen each other, spot risks before they hit, and make sure no one here gets blindsided by tech chaos. Let me know if anything’s unclear.
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Choosing the Right Hard Drive Options for Data Backups
Someone recently asked me about backing up their clinic's data. She said, "I know I need to back up my stuff, Bobby! But where do I put it?" Great idea for a Skool post! TL;DR—At a bare minimum, buy an external hard drive large enough to hold all of your data. A much better option is to purchase a NAS with multiple disks and advanced configurations. Here's the thought...If you lost all of your company's data, what would that look like? All the customer or patient data? All of the receipts? Everything is gone. What do you do? It’s not just about storing files. It’s about making sure your data is safe, accessible, and recoverable when the bad day comes. Option 1: The “Down and Dirty” Drive For very small businesses, or even solo operators, a single external hard drive can get the job done. Plug it in, run your backup, and you’re covered. It’s cheap, simple, and requires very little setup. If you go this route, you're going to have to consider software that will start the backup process, too. Pros: Affordable, easy to set up, quick to start & better than nothing. Cons: Single point of failure & if that drive dies, so does your backup. This is like carrying a spare tire in your trunk. It’s better than nothing, but you wouldn’t drive cross-country without a "real" backup plan. Option 2: NAS or SAN (Network Storage) As businesses grow, so do the risks. That’s when you step up to a NAS (Network Attached Storage) or SAN (Storage Area Network). These systems offer: - Multiple hard drives working together for redundancy (if one fails, your data lives on). - More advanced features like snapshots, remote access, and easier scaling. - Disk tolerance options (RAID setups) so you don’t lose sleep over a single drive crash.
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The IT Club
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