Pinned
Aug '25 •
Start Here: Your 7-Day IT Wins Plan + Unlocks
Welcome! We're glad you're here. Whether you think your company is too small for an IT Services company or you've got a fairly good grasp on running the IT for your business, this group is designed to give you quick wins, proven SOPs, and a place to swap ideas with people solving the same problems you are. You’ve joined the right place. Here’s your playbook for week one 👋 Step 1: Introduce Yourself (1 minute) Copy/paste this into the Intro thread: - Role/Industry: - Team Size - Biggest IT headache right now: - One win you want in 30 days: Then — comment on 2 other intros. Help someone else get rolling. ✅ Step 2 — Grab Your Starter Pack (1 minute) Download the pinned Starter Pack post. Inside you’ll get: - M365 Hardening Checklist - Backup Check SOP - Vendor Scripts (ISP/Copier) - Incident Template - 10-Step HIPAA Readiness Checklist (Healthcare) One download, then move to Step 2. ⚡ Step 3 — 7-Day Homework (pick 3, post proof - without exposing client/patient info) Your mission: knock out at least 3 of these quick wins and post proof in the Wins thread. If you have no idea what these are, then skip to Step 4. Options: - Enforce MFA org-wide in M365 - Verify last backup restore (screenshot success) - Remove global admin from daily accounts; add a break-glass admin - Patch all devices to current (screenshot compliance) - Run a 10-min phishing drill (share results screenshot) 👉 Post “Homework Done” with 3 screenshots by Day 7. 🎯 Step 4 — Book Office Hours Check the pinned calendar and grab a slot. Bring one blocker.We’ll solve it live this week. (Live beats recorded, every time.) 🔓 Unlocks (complete Steps 2 + 3 by Day 7) Do the homework + intro and you’ll unlock: - Advanced SOP Pack (onboarding, offboarding, policies) - Member Badge - 3 peer intros (we’ll connect you with members at your size/industry so you’re never stuck solo) 🚫 What This Is Not Not break-fix. Not emergency support.This is education, templates, and community.When you outgrow DIY, that’s when paid IT Support makes sense.
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8d •
New Year - New Look
We Changed Our Name. Here's Why (And What's Coming) Some of you knew us as The IT Group. That name worked. But it didn't fit. Because we're not trying to be your IT department. We're not trying to replace your MSP. We're not here to charge you $2,000/month for someone to reset your password. We're here to give small business owners something that's never existed before: Fractional IT expertise, without the full-time cost. Same knowledge. Same protection. Same confidence the big companies have. At a price that makes sense for a business your size. So, the name had to change. Welcome to Fractional IT. Here's What's Happening in 2026 I'm going all-in on this community. That means structure. That means value. That means showing up consistently to help you protect your business, secure your data, and stop wasting time on tech that should just work. Here's the plan: 🆓 FREE — "The Lobby" You're already here. You get: - Access to the community - Weekly educational posts - A front-row seat to what's possible This isn't going away. But if you want more... 🔐 PAID — "The Inner Circle" This is for business owners who are serious about protecting their business and levelling up their tech game. What you get: - Biweekly LIVE group Q&A calls (ask me anything) - Full library of recorded calls - Templates, checklists, and SOPs (security audits, backup guides, vendor evaluation frameworks) - Post questions anytime — I respond within 48 hours - Huntress Antivirus INCLUDED (enterprise-grade protection, ~$60/year value, on me) Founder's Rate: $47/month First 25 members lock this in forever. After that? Price goes to $97/month. You're not just paying for access. You're paying for peace of mind. 🚀 PREMIUM — "Fractional CTO" This is the closest thing to having me on your team without putting me on payroll. Everything in The Inner Circle, plus: - Weekly group strategy calls - Priority response — 24 hours max - Quarterly "Stack Audit" — I review every tool you're using and tell you what to keep, cut, and upgrade - Direct access to me via DM
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Pinned
Aug '25 •
Starter Pack - Downloads Here:
Most business owners, office managers, and practice administrators don’t think about IT until something breaks. That’s the worst time to figure it out. These downloads are the cheat codes. They show you exactly what to do when “that” scenario happens, whether it’s downtime, security, or the random tech chaos that halts your business. Use them to make decisions faster, avoid costly mistakes, and know you’re covered when the unexpected hits. No theory. Just plug-and-play resources you can actually use. (.docx files so you can edit as needed)
3d •
What's your biggest IT frustration right now?
Quick poll I want to help with what actually matters to you. What's your biggest IT frustration right now? 🔒 Cybersecurity / feeling vulnerable 💾 Backups / disaster recovery 🔑 Passwords / access management 🐢 Slow computers / outdated hardware 💸 Too many subscriptions / software bloat Vote below and drop a comment if you want to add context. I'll use this to shape what we cover next.
Poll
1 member has voted
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25d •
Microsoft Teams Calls being spoofed ???
Don't Get Fooled by Fake Teams Calls That Microsoft Teams call popping up on your screen might not be who it claims to be. A growing attack method targets small businesses directly through Teams, no email phishing required. Attackers impersonate IT support, vendors, or even Microsoft itself to gain remote access to your systems. If you're managing your own IT, you need to know how this works and how to shut it down. How the Attack Works The attacker creates a Microsoft 365 tenant with a display name like "Microsoft Technical Support" or "IT Help Desk." They then initiate a Teams call or chat to your organization. Because Teams allows external communication by default, the call appears legitimate. Once connected, they'll claim there's a security issue, an expiring license, or some urgent problem requiring immediate action. The goal is always the same: get you to grant remote access through Quick Assist, AnyDesk, or screen sharing—or trick you into revealing credentials. Some attackers flood your inbox with spam first, then call pretending to help you fix the "problem" they created. Why Small Businesses Are Prime Targets Larger organizations have IT teams who recognize these tactics immediately. When you're handling IT yourself, you might not have encountered this before. Attackers know this and specifically target smaller operations where a business owner or office manager might take the call thinking it's legitimate support. Your Defense Checklist Lock down external access in Teams Admin Center: - Sign in at admin.teams.microsoft.com - Navigate to Users → External access - Change "People in my organization can communicate with Skype and Teams users outside my organization" to Off or limit it to specific trusted domains only - Under Guest access, review and restrict permissions Block external calls specifically: - In Teams Admin Center, go to Voice → Calling policies - Disable "Make private calls" for users who don't need external calling capability
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skool.com/fractional-it
IT resources for home offices, small offices and small businesses that don't want or don't need dedicated IT Support.
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