Construction Industry Professionals Often Misunderstand AI Agents I recently came across a post on my newsfeed introducing some AI tools for office documentation work targeting construction professionals. What caught my attention was the author's use of the term "AI Agent" to describe these AI tools. As someone who directly researches and applies AI in general and ChatGPT in particular in my work, I find this extremely problematic, as it will have serious consequences for foundational thinking during this early stage of AI development. The Fundamental Misunderstanding The tools the author mentioned are essentially Custom GPTs - a feature of ChatGPT. Simply put, these are ChatGPT instances enhanced with user-provided knowledge so that the AI (more precisely, LLMs - Large Language Models) can find and retrieve information more accurately according to requirements. So how do Custom GPTs differ from an AI Agent? According to the definition (from ChatGPT), an Agent must both receive information and take actions based on the process of receiving and processing that information. While Custom GPTs do take actions (producing results), when most other AI platforms also have the action of producing text-based results, why do people need to "force" additional terminology unnecessarily? The Growing Divide: Beginners vs. Professionals From here, we begin to see differentiation in AI usage between beginners and professionals: Beginners: - Input simple commands - Receive crude results - Follow "Ctrl C + Ctrl V" repetitive workflows - Work with isolated, disconnected AI types Professionals: - Use true AI Agent systems where AI directly intervenes - AI "thinks through" implementation approaches on their behalf - AI directly executes multiple simultaneous tasks within permitted workspace and resources - No need for specific guidance - goal is final results and products - Eliminates intermediate steps Real AI Agent Example Scenario: You receive a notification that it's your business partner's birthday today. You're lying on My Khe Beach in Da Nang and don't want to open your laptop to write and send an email. So you command your AI Agent through your phone's chat box to investigate information about partner A, write a personalized birthday email, and send it, then put your phone down and continue sunbathing.

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