19d • Youtube Videos
How to Manage Client Results at Scale 🔴🟡🟢
Just dropped a new video breaking down the Traffic Light Playbook our partners use to manage clients at scale 🚦
This is the same system that helped one CSM manage 150 marketing clients, 4x's capacity for agencies, and is currently being used inside agencies doing all the way up to $300K/month
I'll show you the three types of clients in your agency (🔴🟡🟢) and give the SOPs to follow for each one, including a strategy we use in our partners' systems that I've never seen anyone talk about on YT!
By the end of the video, you'll have a clear framework you can hand to your CSMs this week to start running different playbooks for different clients, instead of treating everyone the same, so you can keep them longer, increase your LTV and make more money!
If you actually care about retention and want to stop starting fresh every 3 months because clients keep leaving, watch this one -> https://youtu.be/-lSNrbkCN0E?si=cqKih4X4qStewapC
Let me know what you want me to break down next!
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How to Manage Client Results at Scale 🔴🟡🟢
skool.com/scale-proof
We Build Systems that Stop Churn in 7 Figure Agencies
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