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May 14 •
Start here - the new front door of SAO Academy is live
A quick orientation, because a few of you have asked where to begin. SAO Academy now opens with a Start Here course. If you're brand new to AI, agents, or this community, that's lesson one. It walks you through how the classroom is organized, how to use posts and the calendar, how to ask for help in a way that actually gets answered, and what to do in your first ten minutes here. After Start Here, the path is: 1. Start Here - how SAO Academy works 2. AI Foundations - LLMs, agents, RAG, tools, in plain English 3. Your First AI Operator Workflow - one supervised build, end to end 4. The SAO Framework - the operator doctrine, once the basics are in If you joined earlier and felt like the front door was missing, this is the fix. Open Course 1, do Lesson 1.1, then post in the feed with one specific thing you want to build or understand. That post is your fastest path to traction here. - SAO Academy
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May 24 •
Course 12 Proof Portfolio is live
Course 12 is live: Proof Portfolio + Client/Community Wins. This track teaches proof as a trust system: choose one real win, capture before/after evidence, write the artifact honestly, package it into a portfolio asset, share it without overclaiming, and build the loop so proof does not disappear. Operator Path: document useful wins from your real work, remove private details, and turn small improvements into credible proof artifacts. Architect Path: design the proof system behind the work: evidence schema, redaction rule, claim boundary, asset registry, review cadence, and reuse policy. Start with 12.1 and build your Win Selection Card.
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May 23 •
Course 11 Automation Delivery Systems is live
Course 11 is live: Automation Delivery Systems.\n\nThis track teaches delivery as a managed system: workflow map, implementation checklist, delivery status board, support loop, QA review, and improvement cadence.\n\nOperator Path: make delivery visible, track the work in one place, and protect the outcome before anything gets treated as shipped.\n\nArchitect Path: design the control loop behind delivery: source inputs, status states, QA gates, support categories, handoffs, rollback notes, and improvement triggers.\n\nStart with 11.1 and build your Delivery Workflow Map.
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May 23 •
Course 10 Voice Agent Fundamentals is live
Course 10 is live: Voice Agent Fundamentals. This track teaches voice agents as bounded call systems: objective, caller intent, call flow, safe escalation, human handoff, and review loops. Operator Path: define what the agent may handle, what it must not handle, and what proof artifact should come from the call. Architect Path: design the flow, intent schema, escalation triggers, handoff fields, and improvement loop behind the voice system. Start with 10.1 and build your Voice Agent Scope Card.
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May 23 •
Course 9 Agent Building Fundamentals is live
Course 9 is live: Agent Building Fundamentals. This track teaches agents as managed systems: boundaries, tools, context, approval gates, tests, handoffs, and improvement loops. Operator Path: define the job, review the output, and keep humans in charge of high-impact decisions. Architect Path: design the permissions, source context, schemas, logs, QA checks, and escalation rules behind the agent. Start with 9.1 and build your Agent Reality Check.
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