Sent me his funnel last week. $30K/mo, plateaued for 8 months, can’t figure out why.
Here’s what I found in 12 minutes:
— Landing page: 6 sections, 4 of them about him. CTA buried below the fold. No specificity
on outcome. Generic “Book a Call” button.
— Calendar: 60-min slots, only
Tuesday/Thursday afternoons, two weeks out. (Translation: friction wall.)
— Confirmation
page: dead. No video, no qualifying questions, no asset delivery, no social proof, nothing to
consume in the gap between book and call.
— Follow-up: zero. Lead books, then radio
silence until the call.
— No-show flow: also zero. If they don’t show, they’re gone.
Show rate: 38%. Close rate on shows: 22%.
He’s getting maybe 7 closes from 80 booked
calls.
If we fix four things:
- confirmation page video
- 4-touch pre-call sequence
- no-show recovery automation
- a 30-min slot option
Show rate goes to 65–75% and close rate
stays roughly the same (maybe rises 5pts because shows are warmer).
Same traffic. Roughly 2x revenue.
He spent 8 months trying to “scale traffic.” The traffic was fine. The architecture leaked.
This is what I mean when I say every operator has the same problem.