A couple of weeks ago, I read a post from one of our colleagues here who gave a simple piece of advice: save your content somewhere else because things can disappear.
Today I can pass that same advice on from my own experience.
Before I continue, I want to say that I really like the Publishing Flow software. I also understand that it is still a relatively new platform, and improvements and adjustments take time. My goal with this post is simply to share a lesson I learned the hard way.
For the last two days, I've been having problems with the Visuals Tool. I had a front cover, back cover, and even a completed full cover that I was happy with. They had already gone through several refinements and were exactly what I wanted.
The mistake I made was not downloading them.
Yesterday, the finalized versions suddenly disappeared.
Since then, I have not been able to finalize my covers again. When I click Finalize, the system says the images have been re-finalized, but the green Print Ready label never appears. The covers remain marked with the red Not Finalized status, so I cannot generate the full cover and continue the publishing process.
If I had downloaded the finalized versions when I liked them, I could at least have rebuilt the cover myself in Canva.
Right now, my publishing process is basically on hold because I cannot finalize my cover and continue my work. I was able to publish the eBook, but I can't finish the paperback or create my A+ Content until this issue is resolved.
I'm hoping Publishing Flow can help solve the problem, but meanwhile I wanted to share this lesson with everyone:
As soon as you get a front cover, back cover, or full cover that you like, download it immediately and keep a backup copy.
It only takes a minute, and it may save you a lot of time and frustration later.
Just thought I'd share in case it helps someone avoid the same mistake I made.