21d • Phoenix Rising
Operational resilience through redundancy and readiness
Operational resilience ensures critical services continue under disruption through redundancy, recovery plans, and practiced response routines. Leaders identify critical processes, set recovery time and recovery point expectations, and invest in backups for people, technology, and suppliers. They run drills, test failover, and track readiness gaps with owners and due dates. Resilience also includes clear decision authority during disruption and rapid communication to stakeholders. Strong resilience reduces downtime, limits losses, and protects trust.
Question: What single point of failure would cause the greatest operational impact if it failed tomorrow?
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Operational resilience through redundancy and readiness
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