Buyer Feedback Loop · Pay Per Lead Nation

Buyer Feedback Loop

I’m generating credit-repair leads and I’m currently struggling mainly with reachability and credit worthiness.

The bigger issue: I’m not getting structured feedback (KPIs) from buyers. so I don’t have clear numbers for contact rate, qualified rate or the top disqualification reasons.

How do you collect reliable feedback from buyers (without chasing them)?
What minimum KPIs do you track (e.g., speed-to-lead, contact rate, qualified %, reason codes) and how do you use them to improve lead quality?
What does your feedback loop look like operationally/technically (status updates, postbacks/API, portal, CSV)?
What are your complaint/refund rules (duplicates, fake data, not reachable, not qualified) and how do you prevent abuse?

It's a more complex question but I would really appreciate help on this toppic. Thanks!

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