Hi everyone, my name is Mahamudul. I’m working in Data Entry and Lead Generation, with a strong focus on accuracy, consistency, and delivering quality results. I help businesses collect, organize, and manage data, and generate targeted leads to support growth and sales. I’m here to learn, connect, and add value to the community. Looking forward to collaborating with you all.

Replay of the fun chat @Sam Morrison Wilson and I had yesterday. TIMESTAMPED SUMMARY 👇👇👇 Sam explains the fundamental flaw in business: the "dopamine hit" of getting a new lead causes businesses to neglect existing clients (client "George"), creating an unsustainable "revolving door" that can't be outmarketed [03:02]. The overall message is that success lies in strengthening the retention piece of the business [02:29]. 👇The Quickest Win: The Onboarding Process Sam states that onboarding is everything and is the easiest, quickest win for retention, regardless of the price of the service [07:58]. The key to onboarding is setting expectations and gathering personal details like their spouse's name, kids, dogs, or favorite sports team, which allows for personalization later [08:13]. Using this personal data, especially in a digital world with deepfakes and AI, adds immense credibility to your communication [10:34]. Retention doesn't have to be hard, but it must be intentional [12:40]. 👇Who to Focus On & Cost-Free Tactics Implement the 80/20 rule by focusing retention efforts on your top 20% of clients and especially your top referral partners [15:59]. She recommends sending Thanksgiving cards instead of Christmas cards, as gratitude is universally accepted and avoids getting lost in the holiday rush [17:13]. A powerful, zero-cost tactic is to leave a Google or LinkedIn review for your client or referral partner to give them social proof [26:07]. 👇The 100-Day Onboarding Retention Plan (5 Touchpoints) Sam outlines a structured 100-day process for long-term clients: Day 1: Onboarding, gathering all necessary personal information, and setting expectations [38:13]. Day 7: Send a 7-day check-in to make sure the client has access to everything and is happy, like a waiter checking on a meal [38:28]. Day 30-45: Send a feedback request and commit to responding to all feedback, whether good or bad, to show you want to improve [38:46].

Just a quick little rant :)

Are there any customers using Thanks.io to market b2b for web design and digital marketing services? My primary business is web design and review & reputation management as well as local seo. One of my funnels for review management allows the lead to get a free review snapshot where they input their google business listing. When they do that action it generates a lead in my system so I have their business address from their google listing. Thinking Thanks.io maybe a great way to follow up with those leads as the review management is my foot in the door, low ticket service before leading up to a website redesign.

I'm trying to ascertain if QR Codes get more responses than text codes. Text codes capture the phone number but your QR codes do not. Plus, adding another contact modality to the card would improve response rates, correct?