This is the place for every colourist who's stood in front of the mirror going "right... what have I actually done here." Patchy lift, banding that won't budge, breakage that's come from nowhere, or a client who isn't being totally honest about what's on their hair.
You're not bad at this. You're just panicking - and panic makes you freeze instead of fix.
Inside you'll find the Panic Proof Framework - Spot, Pause, Diagnose, Fix, Communicate - broken down scenario by scenario, so next time it goes sideways you know exactly what to do instead of googling it in the stock cupboard with your heart in your stomach.
No fluff, no shame, just the fixes - by Courtney Paige Hairology.