Maria's team reached out and asked for some words to use in a welcome letter that can go in the box on first delivery. This is the one I wrote for our customers. We used to write in by hand the date, drivers name & our signature. It made it personal and also meant we could print 10-20 off in the office at one time, made it more efficient. Put it in a nice brown envelope and off you go.....the same letter can also be used for re-activated customers and instead of Welcome, your write Welcome back....it's a nice touch.
Feel free to share any ideas about how you do this.....