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THE PULSE 〰️ is happening in 5 days
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YOU SEED THE VALUE 🌱 WE AMPLIFY IT 🌻
We’ve launched LinkedIn and Facebook pages for our community. They’re not primarily about promoting the community. They’re about putting you, your work, your projects, and your results in front of a much wider audience. We’ll share your best posts, discussions, and achievements, helping you reach the right people, whether that means new members, community owners, potential partners, sponsors, investors, or even potential buyers if you’re looking to exit. You can also bring us anything you’d like to put on the radar, whether it’s an event your community is organizing, a job opening in the community space, the launch of a new feature for the community app or tool you’re building, a new community project, or an opportunity to collaborate with other community leaders. Bring something valuable here. We’ll help it travel further. And if you want to be closer to what’s being built, Premium or VIP Partnerships give you greater visibility, but more importantly, the opportunity to help shape this emerging field with us.
YOU SEED THE VALUE 🌱 WE AMPLIFY IT 🌻
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We’re hiring a Collective Intelligence Analyst
This is a unique External Problem Solving collaboration within our Community Funded Research initiative, focused on the Community Industry. It’s fully remote, and we don’t care when or where you work, as long as you work when your brain works best. The workload is up to 4 hours per day because we know what cognitive overload from too much information and data feels like, as well as the emerging phenomenon of AI brain fry. Take exceptionally good care of your brain and keep it sharp as a razor. We believe protecting your mental energy is part of doing great work, not something you do after work. That’s also why we care about results, not hours. We don’t care whether you do the work yourself or use a team of AI agents. If you find a quantum hack and solve in 30 minutes what others would spend a week doing, you won’t be penalised for it. We care about quality, accuracy and usefulness. You remain responsible for the output, and the only thing we don’t tolerate is AI slop. GET PAID $2,000 PER MONTH TO HACK THE OLD SYSTEM WITH US We’re not hiring you to simply maintain what already exists. We’re looking for someone who wants to help us hack the old way of organising knowledge, talent and intelligence in the Community Industry. We’re building an open community where thousands of conversations, ideas, people, opportunities and signals are constantly being generated. The challenge is turning this chaos into structured collective intelligence that becomes more valuable over time. Your job is to help us find better, faster and smarter ways to solve this problem. You’ll help us continuously improve how we capture, organise, connect and extract value from what our members contribute. This includes: 1) Helping develop the 5 Levels of Community Investment Mastery by filtering through discussions created by our amazing members, identifying the valuable insights and hidden gems, and placing them into the right sections and subpages of the structure.
We’re hiring a Collective Intelligence Analyst
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My Current Approach to Learning Faster 📝💨
During our first live session of “THE PULSE”, Jakub explained the idea behind the CommunityIndustry community and our current game plan for taking it to another level in a relatively short period of time. He was also showing you our platform Tapdust, which is another tool for compressing time, getting rapid access to information from your own portfolio, and understanding what is currently going on there. You don’t necessarily need to watch the full recording. Your time is limited, I get it, and 94 minutes is quite a lot. Instead, I recommend watching the first 30 minutes, mainly to get familiar with Jakub himself :) and his mission here. During the call, Jakub asked me if I could answer three questions. The first question focused on what caught my attention that week. The second was about what I was currently working on, and the third was about the current members of our community. Who gave me some value, caught my attention, etc. For the third question, I mentioned Mason's post. I was able to connect with him in the comment section and give him a few tips on how to get more members into his own Claude Code community. There’s no need to go deeper into my answers here because you can hear them in the recording. What really mattered to me was the first question and Jakub’s advice. I was working on LEVEL 1 in Community Investment Mastery, especially on improving my empathy. I see empathy as a solid foundation for building relationships that last more than two years and also for connecting individuals with each other. I strongly believe in the power of education. That means I love self-improvement, personal growth, and constantly learning new things. For me, it’s not just about reading a book and saying, “Yeah, that was a really great book.” And then what? What’s the next step? I like expanding my horizontal knowledge so I can build strong context and understand as much as possible across different areas. But when I find something I genuinely want to become an expert in, then obviously I’ll go much deeper.
My Current Approach to Learning Faster 📝💨
Atlassian is leaving Khoros
After 10 years, it has just started migrating its community to Higher Logic Vanilla. For our collective research, this is an interesting case study for two reasons. FIRST, MIGRATION PROCESS Atlassian is showing us what migrating a decade-old community can look like, and what a community owner or operator can learn from it while transitioning between Level 3 and Level 4 of Community Investment Mastery. How do you prepare members? How do you preserve relationships, trust, data, content and reputation? And how do you make sure a technical migration doesn't destroy the value built over a decade? SECOND, POST-ACQUSITION STRATEGY When you acquire a community, aren't you buying more than just a mass of people with recurring membership revenue? You're buying relationships, leaders within the segment, trust between them and the collective intelligence that holds the entire community together. Retention isn't just about how many members stay. It's about whether the entire system that creates value, including that recurring revenue, stays intact after the acquisition. And this is exactly why I wouldn't criticise IgniteTech (They acquired Khoros), Bending Spoons (They acquired Meetup) or Salesforce (They acquired Slack) for their early Community M&A transactions. They didn't have anything to build on. There was practically no Community M&A playbook before them. We're only now creating one together. Every successful and unsuccessful acquisition they make creates know-how that the rest of us can learn from. And that's incredibly valuable for the evolution of the entire industry. I also don't agree with the idea that a new owner has to ruin a community. They can save it too. There are communities that didn't disappear because they were acquired, but because their founder burned out or couldn't make the transition from Level 3 to Level 4 of Community Investment Mastery.
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Atlassian is leaving Khoros
Hi! I'm Kaustubh
I'm Kaustubh, and this is actually my second introduction in this community. Apparently, one introduction wasn't enough. 😄 I've been building online communities for nearly 20 years. Over that time, I've built some very large communities from scratch and used pretty much every popular community platform I could get my hands on. ...and somewhere along the way, I got frustrated. So I made a list of everything that annoyed me about community platforms... and started building my own. That prototype eventually became Jatra Community Platform, which I launched in 2024. Unlike Skool or Circle, Jatra is built specifically for business communities. The idea is simple: a community shouldn't just engage existing customers. It should also help acquire customers! So we've put a lot of work into SEO and AEO, making community content discoverable through Google and AI platforms. Once people arrive, you're not limited to discussion threads (my biggest frustration!). You can run discussions, chats, chat rooms, articles, events, jobs, a shop, feedback, and more inside the same community. No plugins required! You don't have to use everything. In fact, you probably shouldn't. Having different formats gives community builders a lot more ways to create useful reasons for people to come back. Just about two days ago, we launched Jatra AI. It keeps an eye on the community 24/7, helping with the boring monitoring work so community managers can spend more time doing the part AI is still pretty bad at: building actual human relationships. Thanks to @Jakub Pacanda for reminding me about this lovely community. Looking forward to meeting more community people here, exchanging notes, stealing good ideas responsibly, and learning from everyone. 🙂
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Hi! I'm Kaustubh
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