- Respond to inbound inquiries from members and future members across multiple channels including live chat, email and phone.
- Maintain a high-satisfaction rate from members and keep our first response time below one minute on chat and one hour across all other channels, all while building member loyalty.
- Assist members with inquiries concerning order issues, cooking and recipes, account management and more, all while building relationships.
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Call Center Agent - Veterans Evaluation Services (Remote
- Ability to commit to a five to six week training period of 8:00AM-4:30PM CT Monday–Friday with zero absences starting Monday December 15, 2025 is required.
- After training is completed, the ability to work a shift between the hours of 5:45AM-7:00PM CT Monday-Friday or between the hours of 7:15AM-4:00PM CT Tuesday-Saturday is required.
- Minimum six (6) months Customer Service experience is required.
- Previous VES experience is preferred.
- One (1) year previous Call center experience is preferred.
$17.75-$21.20/Hour