2d • General discussion
Data Entry Specialist
- Enter and update support contract data in ERP, CRM, or contract management systems.
- Establish, link, and maintain customer assets under support contracts, ensuring accurate relationships between serial numbers, product IDs, and contract terms.
- Verify contract start and end dates, coverage levels, and entitlements for each asset.
- Perform periodic audits of data to ensure alignment between contracts, service records, and billing systems.
- Process contract renewals, amendments, cancellations, and terminations according to approved procedures.
- Collaborate with operations to resolve discrepancies in asset or contract data.
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Data Entry Specialist
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