ChallengeAccount Not Updating When Gameslip is Settled (Stats Won’t Change)

Smart Chiemeka

Nov 4 • ❓ Technical Help

Hey everyone, I could use some help fixing an issue with updating a parent data type from a child record.

Context:

I have two linked data types:

• ChallengeAccount

• challenge_balance

• no_of_win

• no_of_loss

• prediction_count

• today_win

• today_loss

• (and more)

• Gameslip

• challenge_account (linked to ChallengeAccount)

• is_settled? (yes/no)

• is_correct? (yes/no)

• status (Won/Lost)

• payout

• stake

• settled_to_account? (yes/no)

When a user submits a prediction, the Gameslip is created and linked to the correct ChallengeAccount successfully. I confirmed the relationship is stored correctly.

⸻

The Issue

When I run the settlement workflow (custom event), the Gameslip updates correctly:

• is_settled changes

• status is correct

• settled_to_account updates

But the ChallengeAccount stats do NOT update:

• balance doesn’t change

• no_of_win / no_of_loss stays the same

• prediction_count doesn’t change

• daily totals don’t update

Even though I am running a “Make changes to ChallengeAccount…” step immediately after settlement and selecting:

Thing to change = gameslip's challenge_account

And the conditions evaluate to true (verified in Debug mode).

The workflow runs fully — just no fields are updating in ChallengeAccount.

⸻

Extra Notes

• The ChallengeAccount is definitely linked to the Gameslip.

• No privacy rules are blocking it.

• No backend schedule conflict.

• Tested in step-by-step debug — the values simply don’t change even though the action fires.

⸻

What I Need

Just insight into why a parent data type may fail to update even though:

• It is correctly referenced

• The workflow runs successfully

• The update expressions are valid

Any guidance or patterns to check would be greatly appreciated.

Thanks 🙏

2 comments

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