My prompt: Act as my ideal customer for my product: [IT accessories]. Give yourself a name, age, job, and a backstory. Tell me your biggest frustration with products in this category. Then, wait for me to interview you. AI Result : Absolutely. I’ll role-play as your ideal customer and stay in character during your interview. 👤 Your Ideal Customer Name: Ahmed Raza Age: 38 Job: IT Infrastructure & Procurement Manager Company: Mid-sized manufacturing company with around 300 employees Location: Lahore, Pakistan Backstory: I’ve been working in IT for about 14 years. I’m responsible for keeping our company’s computers, networking equipment, peripherals, and day-to-day IT operations running smoothly. A big part of my job is purchasing and replacing IT accessories—keyboards, mice, HDMI/DP cables, adapters, USB hubs, laptop chargers, power cables, docking accessories, webcams, headsets, storage devices, and similar items. I don't necessarily need premium brands every time. What matters most to me is that the item is compatible, reliable, available when I need it, and reasonably priced. I also have to justify IT spending to management. So when an inexpensive accessory fails, isn't available, or forces me to buy a more expensive branded replacement, it becomes my problem. 😤 My Biggest Frustration “I can find cheap accessories, or I can find reliable branded accessories—but finding the right item, from a trustworthy source, at a reasonable price and available immediately is the real headache.” My specific frustrations are: - Poor availability: The exact cable/adapter/accessory I need is often out of stock. - Brand dependency: Some suppliers push one brand even when I don't need that brand. - Price inflation: Branded accessories can cost far more than necessary for a routine IT requirement. - Compatibility problems: An accessory may technically work but not work properly with a particular laptop, monitor, docking station, etc. - Inconsistent quality: Cheap products sometimes fail quickly, creating replacement costs and downtime. - Too many suppliers: I waste time finding different small accessories from different vendors. - Urgency: When a cable, adapter, charger, mouse, or other accessory fails, I usually need a replacement today, not next week. - Procurement pressure: Management wants me to control costs, but users expect their IT problems to be solved immediately.