1d • General discussion
Before weekend begin...
I have some questions...
- Where do you see the biggest “fake automation” in NAV ops—something branded as automated but still heavily manual behind the scenes?
- What’s the one process you’ve “optimised” three times already… and it still keeps coming back?
- In your experience, what creates more operational risk: non-standard client promises, or poor upstream data quality?
- If you could change one thing tomorrow—system design, data governance, or operating model—which would actually move the needle fastest?
- What’s the most common “Alex problem” you’ve seen—one key person holding a critical process together—and why does it keep happening?
- Do you think the industry is genuinely reducing exceptions, or just getting faster at managing them?
- What would a truly modern NAV production model look like to you—human-led with AI support, or AI-led with human exception handling?
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Before weekend begin...
