Live Q&A • Wednesday @ 7PM EST
Most operators try to scale by working harder. Professionals scale by building a team that carries the workload with them.
This week, we’re breaking down the core roles every operator needs so your business becomes consistent, predictable, and scalable — without burning you out.
Here’s what we’re covering:
👷 Who handles turnovers, vendors, maintenance, inspections, and on-the-ground coordination?
💬 Who manages messaging, SLAs, renewals, and client expectations so you stay responsive and professional?
📑 Who takes over invoicing, contracts, listings, deposits, documentation, and all the tasks that quietly steal your time?
Plus:
🔍 Which hire should be your FIRST (or next) based on your bottlenecks
🧠The non-negotiable traits that matter more than experience
📊 How to train and track performance using simple SOPs + KPIs
🔥 Hot Seat: We’ll build one job description live so you can see the structure in real time
If you want to grow without sacrificing quality — or your sanity — you need the right people in the right seats.