14h • General discussion
Program Reminders and Support update
Hi everyone,
A few important reminders and program updates to help ensure appointments, herb ordering, and ongoing support continue to run as smoothly as possible.
Photo Submission & Appointment Updates
Please send updated photos approximately 48–24 hours prior to your scheduled appointment whenever possible to support@drcmolik.com.
Jane App will automatically send out a follow-up form prior to your visit, and patients are welcome to complete that form directly. However, if the form feels confusing or difficult to navigate, you may instead email your photos and brief updates directly to support@drcmolik.com.
These updates are not intended to repeat your full appointment discussion, more to provide concise highlights that help give context to your photos and current progress.
Examples of helpful updates may include: Significant changes in symptoms
• Major stressors or life events
• Changes in sleep, digestion, skin, energy, or cycles
Going off protocol or difficulty following recommendations
• Any notable reactions or shifts since the last visit
Submitting photos and updates ahead of time allows adequate time for everything to be reviewed, uploaded, and organized within your chart before your appointment.
*Same day submissions can be difficult to accommodate during busy clinic days, so we greatly appreciate your support with this process.
Herb Shipping & International Waiver
Kamwo, the professional herbal pharmacy we source through, now requires all patients to complete an international shipping waiver prior to herbs being released for shipment. This is a mandatory part of their international compliance process.
Please check your spam or junk folder regularly, as these emails frequently get filtered there. Kamwo may also send reminder emails if the waiver has not yet been completed.
Please note that herbs cannot be shipped until the waiver is signed, which may delay processing timelines. Dr. Cmolik does her best to coordinate herb refills alongside upcoming appointments to support continuity of care, although shipping and processing variables can occasionally affect exact timing.
Additional Program Support
As part of ongoing improvements to patient support within the program, I will also be reaching out for mid-program check-ins and completion calls to help monitor progress, provide guidance, and support continuity throughout the process.
This additional nurse coaching support is NEW and currently being offered at no additional charge within the existing program structure.
Please feel free to reach out while I continue organizing and tracking where patients are within their program timelines to get booked in.
Thank you all for your patience, communication, and continued commitment to the process.
Warmly,
Julia RN | Program Support
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Program Reminders and Support update
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