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Longer hassle free returns
Prediction... Hassle free return windows are gonna get longer for high AOV products. Why 30 days? Why is a customer pressured to get satisfaction in 30 days? People buy so many things online They sometimes forget to use something. So, they just return it if it's in the window. Or it may take too much effort to see the desired result. With a much longer hassle free return window 3 things happen: 1. People have more confidence buying 2. Return rates go down 3. Purchasers eventually get the desired results leading to more positive experiences We implemented this with a client back in October. I wish I could say sales sky rocketed because of it. They didn't. Some improvement. But, refund rates have also gone down. Do we have to wait a year for refund rates to normalise again? I suspect not. By that time purchasers have either gotten to grips with the product and have had a happy, un-rushed, experience. Or they've just forgotten about it and never initiate the return. Who knows, maybe they'll keep the product for life then and make good use of it down the line
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The Strength of a POD business.
As we’ve got a couple POD businesses in the group and I literally just finished helping out another POD business i thought I’d share the main strength. 0 up front cost for unlimited inventory! All you have to get good at is churning out designs. The more you launch the more you have to keep your customers interested. When you grow your email list you can continually launch new designs to them. And all It costs is your time to make them. Volume is key. You could spend hours trying to figure out the perfect next new design only for it to flop with your audience. You just never know what will hit so make a lot!
It's here!
Finally! I've been wanting this feature in Klaviyo for years! Personalised send time. Not much else to say. It's pretty clear why this is so important. People have their own schedules! https://help.klaviyo.com/hc/en-us/articles/45231714007323
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Use Shopify AI for Campaign Ideas!
Check this video on great campaign ideas using Shopify AI https://www.loom.com/share/035e1297e76844368bd4695ef3b1b419
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Use Shopify AI for Campaign Ideas!
Text Based Campaigns
This year i have promised all of my clients that I will send more text based campaigns. This is because they are so effective. However! Just because they are effective doesn't mean you should send them all the time. The thing is they are pattern interrupts. If you generally send well designed emails then the text based campaign will look different and stop them in their tracks. But, if you send text based campaigns all the time then they become boring. If you're struggling to think of an idea watch my video where I break down the strategies on how any campaign can be turned into a text based campaign. https://www.youtube.com/watch?v=dHGeICN3nNw&t=366s
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Mister Ecomm
skool.com/misterecomm
Ecommerce + Email Marketing = Profit
If you're not emailing your customers regularly then you are missing the biggest piece of the ecom puzzle...
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