Learn the fundamentals of Medicare in a simple, easy-to-follow way. This free course covers who qualifies, the four parts of Medicare (A, B, C, and D), enrollment basics, and key terms every agent should know. Perfect for new agents or anyone needing a clear overview before advancing to our Level Up training.

Start your Medicare journey the right way. First Things First breaks down the basics every new or aspiring agent should know — from common terminology to understanding agent models like captive, independent, broker, and LOA. Build a solid foundation, learn how the business works, and get the clarity you need before taking your next step.

Welcome to DSNP 101 Learn the key differences between Medicare and Medicaid and what it means to be dual eligible in this easy-to-understand training. Perfect for new and experienced agents, this course breaks down how both programs work together, who qualifies, and how to explain coverage to clients with confidence. Gain clarity, avoid common mistakes, and help your members get the benefits they deserve.