Many homeowners dread answering lender calls... and it shows. Hesitation, frustration, or oversharing can weaken your position.
Instead, treat every conversation as a strategic step:
📝 Prepare Beforehand: Know your current balance, deadlines, and options.
🎯 Stay Objective: Keep emotions out. Focus on facts and next steps.
📄 Document Everything: Write down the rep’s name, time, and what was said.
🧭 Confirm in Writing: Follow up with a short email or portal message to confirm agreements or deadlines.
🔄 Use Calls to Buy Time: Even if you’re unsure, acknowledge the call and request a reasonable review or extension.
This approach transforms stressful interruptions into actionable leverage, keeping doors open and giving you clarity.
👉 Inside the Pre-Foreclosure Program in the classroom, you’ll find scripts and preparation checklists for handling calls without fear or mistakes.