Last night I lost some sleep after getting a really negative review on my book.π
My rating dropped from 4.8 to 4 stars. I started thinking it might be a competitor because the review did not really reflect what the book is about. I've attached an image of the review, but to summarise, my book clearly says it's about scientific research and not a story! Also, how can the author leave an honest review if they have not fully read my book and especially not after a few pages. π
After stressing about it for a while I decided to contact Amazon instead of just accepting it.
I went into my KDP account, opened Help, then Contact Us and started a live chat with Amazon support.
I explained that the reviewer said the title was misleading even though my description clearly explains what the book covers.
The support agent raised it with their moderation team and said they will review it within 24 hours.
I do not know yet whether they will remove it or not, but what I learned is that you do not have to just sit there worrying if something feels off about a review.
If you genuinely believe a review misrepresents your book or could be from a competitor, it is worth contacting Amazon through the chat and asking them to review it against their guidelines.
Just thought I would share because I honestly did not know that option existed until today.
I will provide an update in a day or two and let you know if the review disappears. βοΈ