12d • General discussion
Today’s thought.
One thing I did to grow in my business.
Be the first one and the last one at the job site.
What I mean is, give your customer a reason to hire you twice , not just once. The first job you do is like your interview or the next job they have.
Today’s thought……
RPR
Repeat Purchase Rate
Probability of booking: Once a person has used you before, the probability of successfully selling your service to them again jumps to 60%–70%. By comparison, the likelihood of converting a brand-new prospect is only 5%–20%
think about this:
If you can sell a small job, show your work. Your chance to upsell or land a bigger project with them has given you significant chance.
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Today’s thought.
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