Useful frame I've been using when auditing founder operations:
Map every function in your business against this 2x2:
X-axis: How often does this happen? (Daily → Annually)
Y-axis: Does it require human judgment or human execution?
Everything in the top-left quadrant (daily + execution-only) should be infrastructure.
No exceptions.
If you're doing those tasks yourself or paying someone to do them, you have an inefficiency hidden in plain sight.
Top-right (daily + judgment) is where your humans should live. That's the high-leverage zone.
Bottom half (occasional) — doesn't matter that much. Solve when it becomes painful.
Most founders have their best people doing top-left work.
That's the gap.
Run this for your business this week.
The first time I did it, I found ₹2L/month worth of executive time being spent on tasks no executive should have been touching.
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3 comments
Aditya Raju
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Useful frame I've been using when auditing founder operations:
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