How do you handle client credentials for automation workflows?
I’m building an automation system for home service businesses that handles missed calls, SMS follow-ups, AI conversations, and bookings. I’m trying to figure out the best way to handle client setup for multiple accounts.
Specifically:
  • Each client will need a Twilio number, OpenAI access, and possibly Google Cloud credentials.
  • Should clients create and pay for their own accounts, or is it better for me to manage accounts and bill them for usage?
  • How do you securely handle API keys / OAuth tokens for multiple clients without mixing data or workflows?
  • What’s a scalable way to onboard new clients so each setup stays isolated and functional?
I really want to understand what communication should take place between you and a client. Should you go on meetings with certain employees or the owner to set up certain things, etc.
Would love to hear how others structure this kind of setup efficiently.
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7 comments
Mohammed Wael
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How do you handle client credentials for automation workflows?
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