Help with a client… · AI Automation Agency Hub

Help with a client…

First time this has happened… we “signed a client up” started doing work, he became an ego maniac, wanted things done completely wrong… so me and my agency refused to do those things and said let’s stick to scope.

He one day asked me to put a link on a short form video and put “Click here” I told him that people can’t click a link on a short form video… lol he freaked out and said of course they can. He also refused to spend any ad money like the agreed proposal said.

The next morning he requested a refund in full and basically said he’d trash me to my local market if I didn’t give him a refund.

Technically we didn’t sign any contract, we agreed total would be 15k for 90days, he made a half payment 7.5k. We were around day 47 when he did this. We also had agreed to a scope and proposal already.

We built his website, Kajabi landing pages, edited 20 short form videos, built a funnel to landing page that was meant for ad spend, did his brand messaging docs, and 100s of messages of outreach through his account to his ICP. Added Manychat automations… and more… Easily 7.5k…

Anyways… anyone ever dealt with this?

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Help with a client…