The Problem-
1.)A support Agent easily spends 2-4 hours answering the same refund policies & the shipping queries
2.) For many businesses, 50–80% of support emails are repetitive FAQs.
3.)Businesses take 4–24 hours to reply to customer emails while a customer wants it as soon as possible.
4.)When your business grows from 80 to 400 customer emails a day you have to hire more people to keep up with the task & provide the same accurate, answer every single time.
Now,
The solution:
For a business getting 80+ support emails per day-
1.) 40-60 emails are repetitive FAQs and policy related queries which can be handled automatically which can save 3-5 hours of manual work every single day, which is 21 -35 hours a week.
2.)Because of the Automation response time can drop from 4-24 hours to under a minutes which is huge.
3.)Support quality will be more consistent, with the same policy-based answer every time and as the business grows you can avoid hiring a new person.
Now let me walk you through a demo of this Agent 👇 in the video below.
Now if you want it to use it or test it comment "Support" and i will send it to you.