Do your clients ever ask what your automations actually did?

Something I keep running into with agency clients and I don't have a good answer for it.

Client spots something in their CRM or inbox, asks me what the automation did and whether it was meant to do that. I go dig through execution history, try to turn it into something they can actually follow, usually end up screenshotting it into an email. Slow, and it never looks as reassuring as I want it to.

It's got harder since I started putting AI steps in, because now there are decisions in there I can't fully predict myself.

So I'm curious how people here handle it. Do your clients ask for this kind of thing, or do they mostly not care as long as the thing works? And if they do ask — is anyone sending them something better than raw logs?

The part I find hardest is when a client's setup spans a few tools at once. No single place to point them at.

Might just be that I've got nosy clients. Would be good to know either way.

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Do your clients ever ask what your automations actually did?