This circle is dedicated to conversations around coverage decisions, claims challenges, and patient access to care. Professionals across healthcare systems, health plans, and advocacy organizations often encounter situations where policy, coverage rules, and real-world care needs intersect. This space exists so we can share insights, discuss challenges, and learn from one another. Topics in this circle may include: • coverage determinations • claims challenges and reimbursement issues • access barriers for patients • benefit interpretation • coordination of benefits • strategies that help move cases forward Expectation for this space Please avoid sharing any identifiable patient information. When discussing cases, keep examples general so that we can focus on learning and strategy. Our goal is to create a respectful environment where professionals can collaborate and exchange knowledge.

Hello Collective Strategists! Many barriers to care begin long before a patient receives treatment. This week’s discussion: Where do you see patients struggling most to access the care they need? Is it: • Insurance verification? • Network limitations? • Financial barriers? • Communication? • Scheduling? • Education? • Coordination between providers? Let’s discuss not only the challenges—but also strategies that have helped improve access. Sometimes one small workflow change can make a tremendous difference.