Apr 13 • 🗣️ General discussion
Looking for CSM - Part time to full time position
Looking for a Client Success Manager (CSM)
Need someone to help manage clients once they come on board.
Mainly:
- onboarding clients
- keeping things organised
- making sure nothing falls through the cracks
- being the point of contact
What you’d be doing
- onboarding calls / setup
- collecting what we need (GBP access, photos, etc.)
- working with our VA to get everything live
- replying to clients (email + occasional calls)
- keeping track of progress (reviews, GBP, SEO stuff)
- sending updates / reports
- flagging issues early
- spotting upsell opportunities
You’re a good fit if you:
- are organised and don’t miss things
- communicate clearly (no fluff)
- have done client management before
- can handle multiple clients at once
- are proactive (don’t wait to be told what to do)
Bonus if you’ve used GHL / Trello / Zapier before
Setup
- remote
- AU timezone preferred
To apply
Just send me a DM with:
- a quick intro
- what you’ve done before
- tools you’ve used
1
1 comment
Looking for CSM - Part time to full time position
skool.com/huddle
It took over 3 years and $100,000 on coaching and testing to grow my SaaS/Agency to $41K/month using HighLevel. Now I'll show you how I did it!
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