How to thrive in Hospitality
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I realised that my role is to leave a lasting impression on people, to make them feel like they had the best time, like every moment spent in my company inspired them or stays with them forever. I have worked in hospitality since I was 13 years old when I applied to work at the pizza place it set me on a path that I have always loved! Now at 45 working in hospitality doesn’t feel like a job it’s a pleasure! A chance every single day to make someone’s day brighter. Hospitality is not just serving food and drinks. It’s creating lasting happy memories for guests! Think of it as friends coming to your house where you get to be the host that makes people feel valued and appreciated. Kindness costs nothing. As humans we all long for connection and hospitality is where we can connect and show guests, your team and colleagues that they are valued and appreciated. Join my skool community for sessions on service excellence that you can use in all sectors and walks of life! Let’s change the world
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Here I will share my experience & teach ya how to leave lasting impressions to grow and keep your guests & team happy. Tried & tested. It works