🌼Module 1: Lesson 1: Understanding Health Insurance Understanding your health insurance is the first step to accessing the care you need. Many people feel overwhelmed by insurance plans, but once you understand the basics, you can make better decisions and avoid costly mistakes. HMO vs PPO vs Medicare Advantage What insurance covers Key terms (deductible, copay, etc.)

🌼 Module 1: Lesson 2: Understanding your health insurance is the first step to accessing the care you need. Many people feel overwhelmed by insurance plans, but once you understand the basics, you can make better decisions and avoid costly mistakes. HMO vs PPO vs Medicare Advantage What insurance covers Key terms (deductible, copay, co-insurance)

Module 1: Lesson 3: Welcome to Our Classroom - Healthcare Navigation 101: Where we Will Navigate HMO vs PPO vs Medicare Advantage - Q&A What insurance actually covers -Q&A Common terms (deductible, copay, out-of-pocket) - Q&A

🌼Lesson 1: How Medical Billing Works -First, you visit a doctor or hospital. After your visit, the provider documents everything—services, tests, and procedures. -Next, this information is translated into billing codes. These codes are sent to your insurance company in what’s called a claim. -Your insurance then reviews the claim and decides what they will pay, based on your plan. -After that, you receive a bill for the remaining balance—this could include, deductibles, or coinsurance.

🌼Lesson 2: Why Medical Bills Are Often Incorrect 1.Incorrect codes 2. Duplicate charges 3. Services not received 4. Insurance denial mistakes 5. Incorrect Identification number 6. Incorrect date of birth (DOB) 7. Incorrect Procedure code 8. Incorrect Diagnosis 9. Incorrect first/last name 10. Out-of-network surprises 11. Other Primary insurance 12. Incorrect Provider Identification Number (ID#) 🌟Key takeaway: Always review your bill—you could save hundreds or even thousands of dollars.

🌼Lesson 3: How to Read a Medical Bill Reading a medical bill may seem overwhelming, but it becomes easier when you know what to look for. Start with the patient information—make sure your name and details are correct.