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Live Retention Audit is happening in 3 days
what's your experience with the app hevy for tracking workout with clients?
The app hevy seeps good because its affordable but easy to track multiple clients, have any of you guys used it?
New Resource: Sales & Consultation Playbook
Just added a new resource to the classroom: The Online Coach Sales & Consultation Playbook. A lot of coaches can start conversations in DMs, but struggle with the next step - turning those conversations into actual clients. This guide breaks down a simple system for: • moving from DM conversations → consultation calls• structuring calls so they feel natural (not salesy)• presenting coaching in a way that actually makes sense to the client• avoiding the most common mistakes coaches make on calls If you’re getting messages but not signing clients consistently, this should help a lot. You can find it in the Classroom → Sales & Consultation Playbook. 💪
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New Resource: Client Acquisition Playbook
Just finished putting together a Client Acquisition Playbook for online coaches and added it to the classroom. It breaks down a simple system for consistently getting 5-10 new clients per month without relying on viral posts or a massive following. Inside I cover:• the 3 real sources of coaching clients• a simple outreach system• how to structure content that actually brings inquiries• how to turn conversations into coaching clients If you’re struggling with inconsistent leads, this should help a lot. You can find it in the Classroom → Client Acquisition Playbook. 💪
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Next incredibly valuable resource added to the Classroom
Just added a new resource to the Classroom: The Client Retention Playbook for Online Coaches It’s a guide on how to keep clients for 6–12+ months by improving onboarding, check-ins, progress tracking, and overall client experience. You can find it in Classroom → Client Retention Playbooks. Curious - what do you think is the biggest reason clients drop off coaching programs?
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Next incredibly valuable resource added to the Classroom
Something I’ve Been Noticing About Client Retention
Over the past couple weeks I’ve been speaking to quite a few coaches, and one thing that keeps coming up is that everyone spends a lot of time thinking about how to get clients… but almost nobody really thinks about what the client journey actually looks like over time. When you step back, retention is probably the most important lever in a coaching business. If someone stays for 2 months the business always feels a bit unstable. If they stay 6 months things start to feel solid. If they stay 9-12 months everything becomes much more predictable. So I started trying to map out what the client experience actually looks like across those months. In the first month, this is where a lot of clients drop off. Usually not because the program is bad, but because they feel overwhelmed, unsure if they’re doing things right, or like progress is slower than they expected. In my opinion the goal in the first month isn’t perfection - it’s momentum. If a client gets even a small early win it changes everything. Something like sticking to the plan for a couple weeks, seeing their strength improve, or just feeling more in control of their routine can make a big difference psychologically. Months 2-3 are where the program should start becoming part of their routine rather than something they feel forced to do. This phase is really about consistency. A lot of clients underestimate the progress they’ve made by this point, so simply reminding them of how far they’ve come can help a lot. Months 4-6 seems to be where a lot of coaches run into problems. Progress slows a bit, motivation dips, and clients start questioning things. Most of the time the issue isn’t the program - it’s just mentally hitting a plateau. Sometimes introducing a new goal or milestone can make a big difference here. Then somewhere around 6-9 months something interesting tends to happen. Clients stop feeling like they’re “trying to get in shape” and start feeling like they’re just someone who trains. Once that shift happens, adherence usually becomes much easier.
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Something I’ve Been Noticing About Client Retention
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