Sep '25 (edited) • General discussion
🎯 Have You Used Conditional Shortcodes in Gravity Forms
I don't think this is a very well-known feature of Gravity Forms, but it is awesome!
I ran into a small but important challenge while working on a reporting system for WP Mantis, my WordPress support company. We’re building out a form to generate weekly site reports that get emailed to clients, and I wanted those reports to be more visually clear based on status updates.
Here’s what I needed:
- ✅ If a client’s site is clean, I wanted the text to appear green.
- ❌ If there’s a security issue, the text should show up red.
- 🖥️ And if we don’t host the site, the hosting section in the report should be hidden altogether.
The solution?
Conditional shortcodes — one of Gravity Forms’ lesser-known but incredibly powerful tools.
đź’ˇ What Are Conditional Shortcodes?
Conditional shortcodes let you control which content shows up in confirmations or notifications based on form field values. You can do things like:
- Change styling (color, bold, etc.) depending on selected values
- Show or hide entire sections
- Create dynamic content that feels personalized and intelligent
In my case, I used them to:
- Apply conditional styling to the Security Status section (green for clean, red for issues)
- Show or hide the Hosting Report section based on whether we host the client’s site
📧 The Result?
When the form is submitted:
- The notification email shows “Clean” in green ✅
- Or “Issue Found” in red ❌
- And the hosting section only appears if applicable
It’s a clean, professional, and clear way to communicate status without cluttering the report.
🧪 If You’ve Never Used Conditional Shortcodes…
Now’s the time to try. You won’t need them every day—but when you do, they can make your notifications feel polished and purposeful.
🎥 Watch the video if you want to see it in action.
Let me know if you’ve used conditional shortcodes creatively—I’d love to see what others are doing with this feature!
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🎯 Have You Used Conditional Shortcodes in Gravity Forms
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