Symprosys · Google Ads eCom Lab

Symprosys

Hi Chris,

I recently switched to Symprosys on my Shopify store after previously using the YouTube & Google app. Although the app still appears to be connected to my store, I’ve noticed a significant drop in conversions.

I followed the steps to connect Symprosys to Google Ads and implemented the recommended tracking setup, but it doesn’t seem to be working properly at the moment.

Do I also need to install Trackbee, or should Symprosys together with the YouTube & Google app be sufficient?

Additionally, my Google Ads account keeps indicating that my Shopify store needs to be connected, even though the YouTube & Google app is live. I’m not sure why this is happening.

Since switching to Symprosys, my conversions have dropped significantly. Could you please advise on what might be causing this?

Thank you.

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