Editable Payment Schedule Emails ✉️ = More Control, Less Confusion
Small but mighty update alert 🚨
You can now fully customize, edit, or turn off the “Payment Schedule Received” email that’s automatically sent with GHL installment-based invoices.
Before this, every time you set up payment schedules, GHL would auto-send a fixed email to your client. You couldn’t change the wording. You couldn’t turn it off. And it usually didn’t match your tone or brand.
Now? You’re in full control.
Inside Invoices & Estimates > Settings > Customer Notifications, you can:
  • Toggle the notification on/off
  • Edit the email or SMS template
  • Add custom fields like due dates, links, and branding
  • Skip sending the message when it’s not helpful
No need for a workaround. No extra workflow. Just built-in flexibility that helps your agency look more polished—and reduce client confusion.
This is a solid upgrade if you’re:
✅ Running white-label billing systems
✅ Managing recurring retainers or staged payments
✅ Tired of clients emailing back, “What’s this for?”
Customize it once, save it, and keep your communication tight.
🧠 Tip: Don’t forget to preview with real data—blank fields happen if the invoice doesn’t have a payment schedule attached.
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1 comment
Shaira Valerie Rivera
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Editable Payment Schedule Emails ✉️ = More Control, Less Confusion
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