Yesterday I hosted another class for the course I'm teaching here in Dubai and the focus was on AI Agents (next week is AI Content).
It was an interesting experience because we'd already looked at general prompts for ChatGPT for things like business analysis, market research and things like that...
But prompting for a conversational agent is very different.
After going through some examples, and providing them material to work from (existing prompts I'd used on client projects) I tasked the attendees with creating a prompt for their business agent.
Ok, it was only a few hours that we were focused on it but this experience made it clear
Your prompt really matters
How the AI handles conversation flow, what to say in different situations, how to respond to objections, how to move between differernt sections of conversation and so much more.
If you can master prompting for your agents it puts you ahead of 99% of people and here's why..
You'll be able to create prompts for different Agent types, different business types and different problems your client has.
It becomes a way of thinking and designing that you can use in any situation.
This week I'm going to record and share a video about the methodology I use when creating prompts for my Agents so...
If you've got any questions about prompting add them to this thread and I'll try to get them answered either here or in the video!