Full: SMS Fluency for Mission-Driven Organizations
Welcome to SMS Fluency for Mission-Driven Organizations. This orientation module sets the stage for everything that follows. You will hear directly from Keenan Hart -- CEO of FRANSiS, who has spent 11 years building conversational AI exclusively for mission-driven organizations -- on why this course exists, what SMS fluency actually means, and how the IMPACT Method will guide you from understanding to implementation.