Mini Agency: "Portfolio Monitoring" -- can someone explain?

Hello, all,

So I finished the $1M Real Estate Roadmap a while back, and I've been referencing the page about starting a "mini agency" to provide services within the note investing space and trying to "earn while you learn."

I'm having a little trouble understanding what it entails to offer the services of "acquisitions" and "portfolio monitoring/servicing oversight" as they're described in that course.

What exactly does it mean to "manage the logistics of servicing transfers" and "ensure that borrowers keep paying" as a sort of third-party in the note investing relationship? Those of us with more experience: have you used services like these before?

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