Just published a new YouTube tutorial — and this one can literally replace 80% of your customer support inbox.
In the video, I show you how to build a fully automated AI Gmail Support Agent using n8n + Gemini. It reads new emails, understands the customer’s message, writes a professional reply, and logs everything into Google Sheets automatically.
If you're tired of replying to repetitive customer emails, this workflow will save you a ton of time — and it only takes around 20 minutes to build.
⭐ What you’ll learn
- How to catch new emails with Gmail Trigger
- How to build a full AI Customer Support Agent inside n8n
- How to generate smart replies based on the email content
- How to log every support request into Google Sheets
- How to add memory so the AI understands the whole conversation thread
- How to auto-reply inside the same Gmail thread
- How to turn your inbox into a fully automated support system
🧠 Tools used
- n8n (self-hosted or cloud)
- Gmail Trigger
- LangChain AI Agent
- OpenAI GPT-4o-mini / Gemini
- Google Sheets Tool
- Gmail “Reply to Thread” Node
🎥 Watch the full tutorial
🚀 Why this workflow is powerful
This system:
- Works 24/7
- Replies instantly
- Keeps a consistent professional tone
- Remembers context across the entire thread
- Never forgets a conversation
- Reduces manual workload massively
Perfect for:
- Small businesses
- SaaS founders
- Freelancers
- Agencies
- Anyone who receives customer emails daily
It’s super easy to extend — you can connect it to Slack, Notion, CRMs, or your internal ticketing system.
❓ Want the workflow template?
And if you have an idea for another workflow you want to automate, post it here — I reply to everyone. 🙌