Jan '23 in Workshops & Exercises 🍔
Understand clients clearly
Mastering the art of eliciting information is very crucial in order to understand client needs clearly, sometimes the clients may not give you the root causes for their issues, you may end up treating symptoms and that's will impact the delivery and outcomes. Asking the same question from different angles and different people will give you better clues. mini-meeting with several members from the client's team; will give you the chance to observe how they are interacting and guide each other to the root causes. anymore ideas :)
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Understand clients clearly
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