Persona and Customer Journey workshop
Hi there! I'm putting together an online Persona/ Customer Journey workshop for an (industrial) b2b client. I've facilitated a live workshop like this before, using a canvas and a flip-over for structure. But I'm a bit worried about the energy when we do this online.
Anyone experience doing this? Tips and tricks/ exercises are very welcome!
Sindy de Vries
Persona and Customer Journey workshop
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