Your SOC integrates an AI-powered alert triage system that automatically closes low-severity tickets. A post-incident review reveals that a genuine intrusion was repeatedly auto-closed because the AI misclassified lateral movement as routine traffic.
What should you address FIRST?
A. Retrain the AI model using the missed intrusion as a new labeled training example
B. Establish human review requirements for all AI-driven ticket closure decisions
C. Reopen and investigate all tickets auto-closed during the intrusion timeframe
D. Remove the AI triage system and revert to manual analyst classification