Goodwill Letter Template – Remove Late Payments
If you’ve had a late payment on an account that’s now paid off or closed, there’s a powerful strategy you can use: It’s called a Goodwill Adjustment Request. ❤️📉 This is where you ask the lender to remove the late payment out of goodwill — especially if: You’ve been a good customer overall The late payment was a one-time issue The account is paid off or in good standing now ✉️ COPY + PASTE THIS TEMPLATE: [Your Full Name] [Your Address] [City, State ZIP Code] [Email Address] [Date] [Creditor’s Name] [Creditor’s Address] Subject: Request for Goodwill Adjustment – Account #[Your Account Number] To Whom It May Concern: I hope this message finds you well. I am writing to request a goodwill adjustment regarding a late payment that occurred on my account #[Insert Account Number] in [Insert Month/Year]. At the time, I [briefly explain reason – e.g., experienced a temporary financial hardship, lost my job, moved, etc.], but I have since taken steps to ensure this doesn’t happen again. I have been a loyal customer and have consistently made timely payments outside of this isolated incident. I kindly ask that you consider removing the late payment from my credit report as a gesture of goodwill. I appreciate your time and consideration, and I hope to continue maintaining a positive relationship with your company. Sincerely, [Your Full Name] [Last 4 of SSN] [Phone Number] ✅ Tips for Success: Only send this for accounts in good standing or paid off Use polite language — no demands or legal threats Send via email and mail (with proof of delivery) Follow up in 2 weeks if no response